Returns & Exchanges

We want you to love your shades, which is why we offer a 30-day window for returns and exchanges on all non-custom eyewear. If you aren't completely satisfied with your purchase, we've made our process quick and easy to get you back in the sun.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

2

Select Return or Exchange

Choose whether you would like a full refund to your original payment method or an instant credit to exchange your frames for a different style.

3

Print and Pack

Download your prepaid shipping label and securely pack your sunglasses in their original protective case and box to prevent damage during transit.

4

Ship and Track

Drop off your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing